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Miss

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events

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Privacy Policy

At Miss Vibes Events, your privacy is a priority. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website (www.missvibesevents.co.nz) and related event services. It also outlines your rights and how you can reach us with any privacy concerns.

1. Information We Collect

We collect several types of personal information:

 

1.1 Identity Information, such as your name, username and title, typically when you create an account or register for an event.

1.2 Contact Information, including your email address and City or Town, provided through forms or communications with us.

1.3 Transaction Information, such as purchases made, ticket details and billing records. We use secure third-party payment processors and do not store full credit card information.

1.4 Profile Information, including saved events, preferences and survey responses.

1.5 Usage Information, such as which pages you visit, your interactions with content and how long you stay on the site. This data is collected automatically.

1.6 Marketing Preferences, such as your opt-in status and subscription settings.

1.7 Technical Information, including your IP address, browser type, operating system and device identifiers.

 

 

We do not intentionally collect personal data from users under the age of 18.

2. How We Use Your Information

We use the information we collect for various purposes:

 

2.1 To provide and operate our website and services, including processing event registrations and payments.

2.2 To personalize your experience by suggesting events or content based on your activity and preferences.

2.3 To send confirmations, updates and essential service-related messages.

2.4 To send marketing communications if you’ve opted in—these can be unsubscribed from at any time.

2.5 To detect and prevent fraud, abuse, or security threats to our platform.

2.6 To analyze and improve our website performance and user experience.

2.7 To comply with legal obligations and resolve disputes or enforce our terms and policies.

 

 

We rely on different legal bases depending on the activity, including your consent, contract performance, legal obligations, or our legitimate interests.

3. Who Has Access to Your Information

Only necessary personnel and trusted partners have access to your personal information:

 

3.1 Our internal staff may access data strictly to provide support, manage the platform, or handle administrative tasks.

3.2 Payment processors (such as Stripe or PayPal) access transaction data to complete your purchases securely.

3.3 Event organizers receive your information only when you register for their events and are bound by our terms.

3.4 External service providers, including hosting, analytics and communication tools, help us operate efficiently and are contractually bound to protect your information.

3.5 We may share information with law enforcement or regulators when legally required.

3.6 In the event of a business sale or merger, relevant data may be transferred with appropriate safeguards and user notice.

 

We will never sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how our website is used. These include:

 

4.1 Essential cookies that enable core features like login and secure checkout. These cannot be disabled, though you can block them via your browser at the risk of breaking site functionality.

4.2 Analytics tools, such as Google Analytics, to measure site traffic and performance. These can be disabled via the cookie banner or browser settings.

4.3 Marketing tools, such as Meta Pixel, to help us deliver relevant ads on third-party platforms. These are only active if you consent.

4.4 Local storage and app SDKs for storing preferences and ticket access in our mobile apps, which you can manage via device settings.

 

 

You can manage your cookie preferences at any time, and we store your consent settings for up to 13 months.

5. Data Retention

We retain your information only as long as needed:

 

5.1 Account and profile data are kept while your account is active and for up to two years after it’s closed.

5.2 Transaction records are kept for seven years for financial and legal reasons.

5.3 Marketing consent records are kept for five years unless you withdraw consent earlier.

5.4 Cookies and tracking data are retained based on their purpose and expiration.

 

 

Once information is no longer needed, we delete or anonymize it securely.

6. Security

We take data security seriously. Your information is encrypted both at rest and in transit. We use up-to-date security technologies, including intrusion detection, access controls and regular security audits. Our staff have restricted access and vendors are carefully vetted for compliance. However, no system is completely immune to risk, so please notify us immediately if you suspect any security issue.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

 

7.1 Access a copy of your personal information.

7.2 Correct any inaccurate or incomplete data.

7.3 Request deletion of your data (“right to be forgotten”).

7.4 Restrict or object to certain types of processing.

7.5 Receive your data in a machine-readable format.

7.6 Withdraw your consent at any time, where processing is based on consent.

7.7 Lodge a complaint with your local data protection authority.

 

 

To exercise your rights, please contact us at missvibesevents@gmail.com.

We aim to respond within one calendar month, or as required by law.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. When changes are made:

 

8.1 We will post the revised version on this page with a new “Last updated” date.

8.2 If changes are significant, we will provide a more prominent notice (e.g., email or website banner).

8.3 Where required by law, we will seek your consent for major changes.

 

 

Continuing to use our website after changes are posted means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

 

Miss Vibes Events

Attn: Miss Vibes

Email: missvibesevents@gmail.com

 

 

By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: 19 May 2025

Miss Vibes Events

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Bay of Plenty, New Zealand

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